ICT Helpdesk

The ICT Service in Brugge is there to provide all users with the necessary services helping them in their day to day work.

Where

The ICT Service can be contacted in person or via telephone and e-mail.

  • E-mail: helpdesk.be@coleurope.eu.
  • Intranet: ict.coleurope.eu
  • Phone: +32-50-47.70.00
  • Offices
    • Helpdesk Office
      Site Dijver, Foyer
      Walk-in office opening hours on regular workdays (mon-fri) from 8:30 - 12:30 and 13:30 - 17:00 (subject to availability).
      Please use remote support as much as possible.
      For complex issues, please make an appointment.
    • Site Verversdijk, building A
      2nd floor (above the auditoria).
  • map

 

When

The ICT Helpdesk is by default available on regular workdays (mon-fri) from 8:30-12:30 and 13:30-17:00.
The ICT service is by default available on regular workdays (mon-fri) from 9:00-12:00 and 14:00-16:30.

Extended support is available outside these hours based on the timetable. Please note that this extended support is limited to classroom and teaching support only.